Internal-Online Tech Support
Search FAQ:
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Can't Log In
A. When OPENING a form I get LOGGED-OUT
B. I get Login "Expired"-when I try to LOGIN
C. I get-COOKIE failure message
D. When trying to SAVE A FORM I get kicked out
F. Security Programs Settings-Most popular programs
Most common answers 'WHY' I have a Login Issues.
CAN'T GET TO OUR SITE-page cannot be displayed
In Chrome, I get taken to the list of associations after filling in my name
How to Log In to San Francisco Apartment Association (SFAA) Forms
Errors
I get a "NaN" in a field
Wireless Internet connection-CheckList
I get "Your request has been processed successfully" when I try to save
Email / Fax / PDF
Email was never recieved
Caller's client can't access emailed form
Other
Adobe's windows coming up when trying to open form
Information in fields changing/Special Chars
Form crashes etc. because of characters in fields
Printing Issues
Why does the form get cut off or seem too small?
Why do you use color on the forms?
Can not Print, it wants to save as a file
Tutorials
Client Profile & Auto-fill Explanation
Client Profile & Auto-fill Explanation (NEW)
How do I E-Mail a Form(s)
The Resident and Property Profile (NEW)
How to import Clients (Property Manager)
How to import Clients (Realtor)
How to Update the User Profile
How to send a form for signature by 2 people with 1 email
How to send a form for signature by 2 people with 1 email (PM)
Adobe Reader errors and how to fix them.
It will NOT let me print, it wants to save as a file
How to Find and Install Adobe Reader
In Chrome, clicking Save this Form doesn't work.
When in Firefox, the forms open as a read-only image
Auto-filling forms
Client Profile & Auto-fill Explanation
Client Profile & Auto-fill Explanation (NEW)
The Resident and Property Profile (NEW)
The Forms Wizard
Digital Signatures
How to use Digital Signatures
How to use Settleware to Digitally Sign Forms
Customizing the Signature Locations in Settleware
The Customized Forms Signing Locations
How to View Signed Documents
How to Set Up a Second Signer
How to Resend a Signature Request Manually
How to View/Save the Certificate of Authenticity
How to Personalize Your Settleware e-signing Room
The Upload Document Button
Signature Names
How to send a form for signature by 2 people with 1 email
How to send a form for signature by 2 people with 1 email (PM)
How to Cancel/Delete a Siganture Request
Features of List of Forms
Client Profile & Auto-fill Explanation
Client Profile & Auto-fill Explanation (NEW)
The Forms Wizard
The Client Fill Option
New CAA Signature Format
Features of Saved Forms
How to use Digital Signatures
How to use Settleware to Digitally Sign Forms
Customizing the Signature Locations in Settleware
The NEW Saved Forms and Documents page
How to Rename Forms and Files
How do I allow my Clients to upload Documents to my Folders?
Unable to generate preview error
Syncing with Google Drive.
The New Folders Page
How to Edit a PDF
Maximum Number of Units - SFAA only
New CAA Signature Format
How to Restore Archived Files
How to Recover Deleted Files
MAC: I use a Mac
Mac online forms
MAC-Form buttons don't work
MAC- Printing Problems
MAC - When I print from Safari I get extra pages.
Miscellaneous
Options you have once a form is SAVED!
Available Field Names for Merged forms
The New Manage Clients Page
New Online Forms System
Known Issues
New Online Forms System
Cutting, Copying, and Pasting in the New System
Printing a Landscape-Oriented Form
MAC- Printing Problems
Printing Problems
MAC - When I print from Safari I get extra pages.
How to change the Online Forms Editor
How to Add and Edit Clauses
How to Use Clauses in a Form
Emailing Forms
Automatic request for confirmation of read email?
How do I E-Mail a Form(s)
On-Line Forms
Using the SFAA spread sheets
Very Old Issues
MULTIPLE WINDOWS/TABS errors when opening a form
Typed-in fields and/or graphics do not print.
Mac OS 10+
Mac-Snow Leopard Issue
Mac-I have Adobe Reader but It Still Doesn't Work
Export as PDF in Safari
Top 10 FAQ's
It will NOT let me print, it wants to save as a file
How do I E-Mail a Form(s)
How do I E-Mail a Form(s)
How to Find and Install Adobe Reader
How to use Digital Signatures
How to use Digital Signatures
Most common answers 'WHY' I have a Login Issues.
The Customized Forms Signing Locations
New Online Forms System
How to Set Up a Second Signer